Privacy Policy

1. Introduction

Averra Knowledge Academy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

2. Information We Collect

We collect the following types of information:

Personal Information

• Full name, email address, phone number, WhatsApp number
• Date of birth, gender, country, state or city
• Academic background — education level, institution, field of study, CGPA, test scores
• Scholarship preferences — preferred countries, degree level, course interests
• Special circumstances and reasons for studying abroad
• Account credentials (password is encrypted)
• Referral codes and promo codes used

Automatically Collected Information

• Browser type and version
• IP address
• Pages visited and time spent
• Device information
• Cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

• Match you with relevant scholarships based on your profile
• Deliver purchased services (scholarship matching, skills training, career coaching)
• Communicate with you about your account, matches, and services
• Send notifications, messages, and emails related to your service
• Process payments through Paystack
• Track affiliate referrals and commissions
• Improve our platform and services
• Send scholarship tips and updates (only if you opted in)
• Comply with legal obligations

4. Data Storage and Security

Your data is stored securely on Supabase, a trusted cloud database platform with enterprise-grade security. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Passwords are encrypted and never stored in plain text. Payment information is processed securely through Paystack — we do not store your card details.

5. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: With Paystack for payment processing, Resend for email delivery, and Vercel for hosting — only as necessary to deliver our services.
• Legal requirements: When required by law, regulation, or legal process.
• With your consent: When you explicitly authorise us to share specific information.

6. Cookies

We use cookies to improve your experience on our platform. Cookies help us remember your preferences, keep you logged in, and analyse how our platform is used. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Withdraw consent for marketing emails at any time
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at info@averraknowledgeacademy.com.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you request account deletion, we will delete your data within 30 days, except where retention is required by law or for legitimate business purposes.

9. Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: info@averraknowledgeacademy.com
• Phone: +234 903 344 0966
• WhatsApp: +234 903 344 0966